*As of March 2020 there is no inventory available for in-store purchase or browsing. For our nation-wide web and phone customers, "Online Only" products can be ordered as per normal, with no delay. For our local customers this means that these items are not available to be purchased in the store, and must be ordered online and shipped. While we used to have everything available for in-store purchase, it simply is not longer a physical possibility for us, so small selection of products have been moved to a secondary warehouse location for storage. Q – What does it means when an item is "Online Only"?Ī- Our inventory has grown significantly in the past few years and more product means more space to store it. If the card declines you will receive an email letting you know.
PROELIA AND SLING BLADE KNIVES COME FROM THE SAME COMPANY OFFLINE
*Please note that credit cards not processed via PayPal, are charged offline during business hours. If you have been charged in this time, the entire amount will be fully refunded through the original form of payment. If we do not hear back from you within 6 days, we reserve the right to cancel the order. Examples include a declined credit card, incorrect address entry, clarification on a comment left etc. Make sure you check your inbox and junk mail folders for this email and either send us a reply or call us at 60 to fix the issue. See "Shipping and Returns" for more information.Ī- Should an issue arise while processing your order, we will send you an email with all the relevant information. If you would like to ship elsewhere for your first order, we suggest you checkout with PayPal, which will allow you to set an alternate preferred shipping address. Q – Can I ship to a different address if this is my first order?Ī- First-time customer paying with Credit Card may only ship to their billing address for the first two orders. Orders of $1800 or more must be paid through paypal only, as credit card will not be accepted at this value. See PayPal's accepted methods of payment for more details.
If you have a PayPal account, you may be able to process these cards through your account. We do not accept prepaid credit cards or visa-debit at this time. Credit Card orders must be shipped to the billing address for you first two orders. Q - What are your accepted methods of payment?Ī - We accept Visa, MasterCard, PayPal and Canada Post Money Orders made out to "Blades Canada". Warranty must always be handled by the manufactuer directly. The tax rate charged would be the sales tax rate of your Province. There are no taxes charged for orders from the U.S.A.Ī- See the Shipping and Returns page on our website for information about warranty claims. The only additional cost other than shipping is tax. All duties and import cost have already been taken care of.
Every item is shipped out of our main facility in Vancouver, B.C. Q - Is there any Canada Customs duties when ordering from Bades Canada, if I live in Canada?Ī- No. Everything we sell is a factory first direct from the manufacturer or a recognized and trusted distributor. Q- Do you buy or sell used knives or swords?Ī- No. We do not make any exceptions to this policy. That combined with unpredictable border delays and different customs laws in every country are the reasons why we limit all shipments to within Canada and the U.S. Q - Why don't you ship outside of Canada and the U.S.A.?Ī - We have found that tracking a shipment, obtaining signature upon delivery and guaranteeing time of delivery to be very difficult to do on shipments outside of Canada and the U.S. If you find an error, let us know and we will fix it right away. However, there might be the odd few errors somewhere on the site. We do our best to keep product information, pictures and descriptions and inventory levels up to date, marking out of stock items as "Sold Out". Every item on our web site is a part of our regular inventory and all orders ship out within 24-48 hours as long as there is no problem with the transaction. Q - Do you really carry everything that you show on your web site in stock?Ī - Yes. Q - How old does one have to be to purchase from your store or web site?Ī - You have to be at least 18 years old to purchase a knife or a sword from our store or web site. If it directly concerns an order, we will contact you before proceeding with the order.
*Please note that we reserve the right to correct any and all errors on the site without notice.
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